Responsible Gaming
Gaming Should Be Entertainment
At 3normaaveoakleighsouth.com, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only spend what you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gambling activities. By accessing and using our Neosurf casino services, you confirm that you meet this legal requirement.
We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, food)
- Borrowing money to fund gambling
- Feeling anxious or irritable when unable to gamble
- Spending more time and money on gambling than intended
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Neglecting family, work, or social responsibilities due to gambling
- Lying about the extent of your gambling
Self-Help Tools & Safer Gaming Features
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive regular reminders about how long you've been playing
- Session Time Limits: Automatically log out after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
Please contact our customer support team to activate any of these features.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online
www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gamblers and their families
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—many people have successfully overcome gambling problems with professional assistance.
Contact Gambling Help Online on 1800 858 858 (toll-free in Australia) or visit their website for confidential support.
Your wellbeing is important to us.